Email support
For product questions, billing issues, payment receipts, or account access, email info@clashreply.com.
Include the email address on your ClashReply account and a short description of the issue. For billing questions, mention the plan you purchased and the approximate date of payment.
What we can help with
- Account sign-in, password reset, and email confirmation
- Stripe or PayPal payment questions and receipt copies
- Plan upgrades, letter credits, and subscription status
- Bug reports and product feedback
- Privacy requests described in our Privacy Policy
What ClashReply cannot do
We cannot provide legal advice, represent you in a dispute, or review your specific legal rights. ClashReply is a drafting tool — not a law firm. For high-stakes matters, consult a qualified attorney in your jurisdiction.
We also cannot guarantee outcomes in any dispute, refund from a third party, or response times from companies you are contacting through a ClashReply draft.
Response time
We aim to reply within one business day. Messages received on weekends or holidays are usually answered on the next business day.
Before you write
Many answers are already available:
- Dispute response guides — step-by-step help for common situations
- Free dispute analyzer — analyze a message before drafting
- Terms of Service — billing, refunds, and acceptable use
- Homepage FAQ — pricing and how the product works